Philippine Consulate General in Agana, Guam

The Philippine Consulate General in Agana, Guam serves the Filipino community in Guam and nearby U.S. territories, offering a range of consular services including passport renewal, visa processing, and civil registration. As an official extension of the Philippine government, the consulate promotes the welfare of Filipinos abroad and strengthens diplomatic, economic, and cultural ties between the Philippines and the United States.

Address: Suite 601, ITC building, 590 S. Marine Corps Drive, Tamuning, Guam 96913

Telephone:

  • General Inquiries: +1 (671) 646-4620
  • 24/7 Hotline: +1 671 488 4630 (for emergency cases only)

Emails: 

  • agana.pcg@dfa.gov.ph
  • pcgagana@gmail.com

Website: https://aganapcg.dfa.gov.ph/

Hours of operation: Monday to Friday, except Holidays 9:00AM – 5:00PM

Consul General of Philippines in Agana: Hon. Rosario P. Lemque

Philippines Consular Appointment in Agana

To schedule a consular appointment at the Philippine Consulate General in Agana, Guam, follow these steps:​

1. Non-Passport Services (e.g., Civil Registry, Notarization, Dual Citizenship): Use the Consular Online Appointment Ticket System (COATS) to book appointments for services such as:

  • Dual Citizenship (RA 9225)
  • Visa Applications
  • Civil Registry (Report of Birth, Marriage, Death)
  • Notarization​

Appointments can be scheduled up to 14 days in advance. Due to high demand, it’s recommended to check for available slots shortly after midnight or early in the morning. ​aganapcg.info

2. Passport Services (New or Renewal): For passport-related services, appointments must be made through the Department of Foreign Affairs’ Global Online Appointment System (GOAS) at passport.gov.ph.

Consulate location

The Philippine Consulate General in Agana, Guam, is situated at:​

​590 South Marine Corps Drive
Suite 601, ITC Building
Tamuning, Guam 96913, USA

This location is centrally positioned in Tamuning, a key commercial district in Guam.

🚗 Getting There by Car

If you’re driving, the ITC Building is easily accessible via Marine Corps Drive (Route 1), Guam’s primary highway.​

  • From the North (e.g., Dededo, Yigo):
    Head south on Route 1 (Marine Corps Drive) towards Tamuning. The ITC Building will be on your right, shortly after passing the Guam Premier Outlets.​
  • From the South (e.g., Hagåtña, Piti):
    Travel north on Route 1. After passing the intersection with Route 14A (Chalan San Antonio), the ITC Building will be on your left.​

The building offers on-site parking, but availability may vary during peak hours.​

🚌 Getting There by Public Transportation

Guam’s public transportation system is limited, and routes may not provide direct access to the ITC Building.​

  • Bus Services:
    The Guam Regional Transit Authority (GRTA) operates several bus routes that traverse Marine Corps Drive.​
    • Route 1: This route runs along Marine Corps Drive and stops near major landmarks.​
    • Route 2: Connects various villages and may intersect with Route 1 at certain points.​

It’s advisable to check the GRTA website or contact them directly for the most current schedules and routes.​

  • Taxis and Ride-Sharing:
    Taxis are available throughout Guam, and ride-sharing services like Uber may operate in the area. These options can provide direct transportation to the ITC Building.

User Feedback

👍 Positive Feedback

Many community members have expressed appreciation for the consulate’s proactive engagement and cultural initiatives. Events such as the Parol Lighting Ceremony during Simbang Gabi and the “Munting Paskong Handog” Christmas concert have been well-received, fostering a sense of community among Filipinos in Guam.

Additionally, the consulate’s efforts in organizing educational and cultural activities, like the Parol-making Workshop at St. John’s School and the “Habi ng Kultura: Likhang Katutubo” exhibit, have been commended for promoting Filipino heritage and traditions.

👎 Constructive Criticism

Some Filipinos residing in the Commonwealth of the Northern Mariana Islands (CNMI) have voiced concerns over limited access to consular services. Due to travel restrictions and the absence of consular visits from Guam during certain periods, residents in areas like Saipan faced challenges in renewing employment permits and obtaining necessary documents. Community leaders have appealed for the resumption and prioritization of consular outreach services to address these needs.

Advice Based on User Feedback

✅ Tips for a Positive Experience

  1. Book Appointments Early:
    Appointment slots (especially for passports and dual citizenship) fill up quickly. Log in to COATS or GOAS around midnight or early morning when new slots often open.
  2. Prepare All Required Documents:
    Double-check the consulate’s website for your specific service’s document checklist. Bring photocopies, as on-site copying services are not available.
  3. Arrive On Time:
    Being punctual helps ensure smooth processing and prevents you from having to reschedule.
  4. Dress Appropriately and Be Respectful:
    The consulate is an official government office. Business casual attire and polite conduct help keep interactions professional and efficient.
  5. Follow Up via Email if Needed:
    If you’re awaiting a response or update, send a polite follow-up to the official email addresses provided. Responses may take time, especially during peak months.

⚠️ Things to Watch Out For

  1. Avoid Double Booking Appointments:
    Multiple bookings under the same name may get flagged and lead to cancellation or suspension from the system.
  2. Check for Service-Specific Guidelines:
    Each service (passport, civil registry, etc.) has its own process. Don’t assume the requirements are the same—missteps may delay your appointment.
  3. Limited Public Transportation:
    If you’re not driving, plan your route carefully. Guam’s public transit system is limited, and bus routes may not stop directly at the consulate.
  4. No Walk-ins Allowed:
    Almost all services require an online appointment. Walk-ins are not accommodated and may be turned away.
  5. Bring Exact Fees:
    Payment is often accepted in cash (USD), and exact change is appreciated. Some services may not allow credit/debit card payments.

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